Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.Ĥ. Ensure the following: Your computer is connected to the Internet. The Serial Number Validation screen appears after your grace period and bonus launch have expired, and you still have not connected the product to the Internet. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install themģ. Creative Suite 6 products require an Internet connection for activation. Try to Create a new user account in Mac with Administrator Priviledges.Ģ. OUCH BUT -LOL- I certainly did get hoodwinked- hook, line & sinker. Creative Cloud apps dont require serial numbers. If a Creative Cloud app asks for your serial number. If that fails or isn't the exact error you see, uninstall, clean ( ) and reinstall.Ĭopy the disc contents to a desktop directory and install from that directory.ġ. Find your serial number to activate, reinstall, or upgrade your product. Mac os: USER>library>application support>adobe>OOB Mac os: HD>library>application support>adobe>caps This could be due to missing files."Ħ4 bit win OS: Program Files x86\Common Files\Adobe\OOBEģ2 bit win OS: Program Files \Common Files\Adobe\OOBE
File not found." or "Installer failed to initialize. Start at the top and work your way down applying applicable fixes until your problem is resolved.